FAQ

How Do I Place An Order?

To place an order, click on the "Buy Now" button on the ring design you would like. You will be transferred to our Etsy shop to complete your purchase. Be sure to include the size you would like, and any other details/selections required for the ring you have chosen.

Please note that wooden rings are not adjustable, and cannot be re-sized, so please be sure of the size you need. The best time to measure your finger is late afternoon/evening.

Payment and Shipping

We currently accept most major credit cards and Paypal payments. Please be aware that rings are custom made to order. Each ring takes a minimum of 4 days to handcraft. Please allow 1-2 weeks to receive your custom ring.

Custom Requests

Yes we LOVE custom design requests! But please understand there are limits to the size of the workable area. We are more than welcome to take a look, or listen, to what you would like on the ring and let you know if it is possible, and what it would look like. Just shoot us as email.

Returns & Refunds

I gladly accept exchanges. Contact me within: 14 days of delivery. Ship items back within: 30 days of delivery

I don't accept returns or cancellations, but please contact me if you have any problems with your order.

Conditions of return:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I will only use your shipping and billing address, and contact information

To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)